We at ECM Employee Benefit Solutions made the decision a long time ago that our clients were in the best position to understand their most pressing needs. With this belief, we eagerly sought out the answers from our clients as to which of their needs were the most pressing.
In having this conversation with our clients over the past 25+ years, in nearly every case we have found that our clients top priority is to control overall benefit plan costs. To that end, we set out to develop a proprietary process which works directly on the root cause of increased costs.
By tackling the challenge from its core, we have become much more successful at achieving sustained cost controls. As anyone who has worked in employee benefits for very long knows, once you have accomplished this first task of controlling costs, everything else comes much easier.
Too often in our industry benefit consulting firms spend an enormous amount of time addressing everything other than how to actually control costs.
Taking the opposite approach has afforded our firm the luxury of addressing all of the other inevitable needs of a plan. Interestingly, our focus on cost reduction led us to begin studying the Taiwanese Healthcare System.